Some students complained of not being able to access their JAMB 2019 UTME results after sending RESULT to 55019 via sms/text message. They did this repeatedly and still didn’t receive their JAMB 2019 UTME results. Here are some reason why this error happened and how you can receive your JAMB result on your mobile phone via SMS.
JAMB Gives Update on Problem Experienced While Accessing Result.
The Board has noticed that candidates are having difficulties assessing their results especially with some networks. The network providers are looking into these technical hitches and have assured that normalcy would be restored soon.
The Joint Admission and Matriculation Board has said that GSM service providers should be blamed for candidates’ inability to get the results of their 2019 UTME after texting their details to a dedicated code.
The Board’s Head, Media and Information, Dr. Fabian Benjamin, said the examination board was already aware of the problem and had consequently summoned a meeting with the GSM service providers.
“They have assured (us) that they are working hard to get the issue addressed and that in no distant time, candidates should be able to access their results without hitch,” Benjamin said of the outcome of the Board’s meeting with the GSM service providers on Monday.
Candidates of the 2019 UTME had decried the technical challenges they have been facing as they try to access their results by telephone.
And JAMB, which conducted the examination, admitted the problem, but said it was working in collaboration with telephone service providers to resolve the glitches.
JAMB on Saturday directed the candidates to use the same telephone number used in registering for the examination to access their results by sending ‘RESULT’ Surname Middle Name and Last Name to code ‘55019.’
Mrs. Bridget Otuagha, a parent, expressed worries at the challenge her son was facing to get his result.
According to her, ever since the result was announced, her son had tried without success to check his result as directed by the Board.
“I am sick with worry about this whole thing. My son has been trying to get his result since Saturday, to no avail.
“He has been sending this ‘RESULT’ to the said code up until this morning, and there has been no response to that effect.
“This is getting, not just him, but the entire family, worried. JAMB should please see if there is another way to this situation,’’ Otuagha told NAN.
Mrs. Florence Ibem, another concerned parent, also told NAN that her son was also having the same issue checking his score for the same examination.
“Since they released the result, we have not been able to access his scores through the telephone number we used in acquiring the registration pin.
“After sending RESULT to the said code several times, we only waited to see that no response whatsoever will follow. This is disturbing and frustrating.
“Something should be done and, urgently, too. Even if it is withheld or cancelled, I think we deserve to know,’’ Ibem said.
When contacted, the Board’s Head, Media and Information, Dr. Fabian Benjamin, apologised to the affected persons on behalf of the Board.
According to him, the challenge is from the telephone service providers.
Benjamin said the Board had received complaints concerning the development and had summoned the service providers for a meeting on the issue.
“We have just had a meeting with the service providers and they have assured (us) that they are working hard to get the issue addressed and that in no distant time, candidates should be able to access their results without hitch.
“We are just trying to ensure that all the candidates deserving of results should have firsthand information of their performance via their telephones.
“It is after that, that we will go ahead and post it to our website for candidates to go ahead and print.
“We are just trying to safeguard these results from the activities of fraudsters.
“We want candidates to know their scores first, so that on getting to print them out at the business centres, there would not be anything funny on their slips,’’ the JAMB spokesman explained.
NAN reports that of the over 1.8 million candidates that registered for the examination, a total of 1,792,719 of them had their results released by the Board.
A total of 49,265 results were withheld for examination malpractice.
Out of the number, 15,145 results are undergoing further clarification as in the case of identical twins and siblings.
Solution to JAMB not Sending SMS Result to Phone.
Candidates are advised to use the phone numbers they used to register to text RESULT to 55019. There is no need to approach any CBT Centre or cyber café to check results. Those who were ABSENT, got their Registration CANCELLED or have their results WITHHELD will be told. The following are the responses to be expected:
1. If a candidate uses a phone number that was not used to register, a message will be sent to him thus: “This phone number was not used for registration.”
2. A candidate with a result will receive the message: “Dear Mr/Miss X, your result is as follows…(and the details will be provided).
3. If a result is withheld, a “Result Withheld” message will be sent to the candidate.
4. If a candidate belongs to the category being given the benefit of the doubt, the message to the person will be: “Result withheld pending the upload of
clarifications/document required from you.”
5. If a candidate was absent, s/he would get “CANDIDATE ABSENT” as feedback
6. A candidate that was ABSENT WITH REGISTRATION NUMBER also CANCELLED will be so informed.
7. “Invalid Entrance into the Exam Hall” will be sent to a candidate who gained unauthorized access to the examination hall.
On Saturday May 11th 2019, JAMB finally released the results on the 2019 UTME exams which were conducted in April 2019. About 1,792,719 candidates sat for the exams, while 34,120 candidates had their results withheld for examination malpractice. The Registrar of the board, Professor Ishaq Oloyede, who made the announcement in Abuja on Saturday also stated that 15,145 results were withheld for further clarification.