Organizers of the Big Brother Naija reality TV show have apologized to viewers who experienced challenges while voting for their favorites housemates this week.
The information was disclosed on Friday via the official BBnaija social media pages.
Fans of the reality TV show complained bitterly on social media after their votes were rejected before the deadline. They called out the organizers of BBnaija show and made accusations on Delliot, the firm in-charge of the votes.
Here are some reaction from social media;
What’s happening to Deloitte? Why am I receiving voting line has closed for my 50 votes casted before 10pm. This is not funny ooo nothing must happen to Laycon on Sunday bcz it’s worrisome #Bbnaija
— L Y D O N🦁 (@Shayor19) September 4, 2020
So it wasn’t service provider, it was @DeloitteNigeria..?
MTN just replied dat they av nothing to do about d sort code, meaning, d organizers @BBNaija only using thier platform.
We demand explanation immediately from.#OurVotesMustCount#DeloitteWhereAreOurVotes #BBNaija pic.twitter.com/CN0buqg4Qi
— Akanni Of Lagos 💡 (@2muchAkanni) September 4, 2020
What is paining me now deloitte will come and say no cause for alarm that all vote were valid as long as its b4 10pm that its system error but we know its a lie 9ja my country i hail😭😡😭 #bbnaija #LayconIsMe #DeloitteWhereAreOurVotes pic.twitter.com/AJG9LpU67d
— Laycon's Advocate💡💡 (@edofinnest) September 4, 2020
Please give us an explanation, something must be done…… Nengi must not be affected, we will not agree….. All her vote must count… Why will you reject a vote that was sent before 10pm.#BBNajia pic.twitter.com/JHkxYe4qb1
— VOTENengi 32052 (@ClassifiedInem) September 4, 2020
— OMOTAYO Of Lagos 🇳🇬 (@Tee_Classiquem1) September 4, 2020
However the fans have been assured that all valid votes will be counted.
Below is the official statement
We are aware of recent concerns with SMS voting confirmation messages, where voters received confirmation only after the voting rounds had closed. Please be assured that all valid votes will be counted and included.
We apologise for any inconvenience this has caused for our viewers voting via SMS and thank you for your continued participation.