Solution to DSTV Decoder frozen picture, loss of video or sound etc

 

 

What is DECODER RECOVERY PROCEDURE

A recovery procedure is performed when the decoder is misbehaving, for example when it has a frozen picture and not operable via the remote control, when there is loss of video or sound on some channels. The recovery procedure will reset the decoder and clear all the temporary information stored on the decoder ram. In certain instances, it will be necessary to perform this procedure more than once before the decoder can recover the original settings.

If the decoder does not recover after performing the recovery procedure, it might indicate that the decoder is faulty.

 

Below are the steps to be followed for the different decoders:

 

1131/1132

  • Press and hold the STANDBY and P+ buttons simultaneously
  • Wait for the red and green lights to flash
  • The decoder will restart

 

DSD 1110

  • Press the reset button
  • Wait for DL to appear,
  • Once it appears – press and hold P+ and V- simultaneously until you see flashing lights followed by the message – DONE

 

 

SD PVR

  • Press the reset button combination
  • Wait for DL to appear
  • Press and hold V- and Play buttons simultaneously
  • Keep holding in the buttons until lights flash on the front panel of the decoder followed with MSK ERASE

Decoder will display scan

 

 

DSD 910, 933, 990

Reset the decoder as follows:

Press the Power on/off and TV/Audio buttons simultaneously.

Decoder will display dL, as soon as the display shows 1 and scrolling cursor press TV/Audio and P- simultaneously until the three LED’s start flashing/toggling then release the buttons.

Decoder will display scan

 

 

Dual View 820

Reset the decoder as follows:

Press the Menu and Down Arrow buttons simultaneously.

Decoder will display dL, as soon as the display shows 1 and scrolling cursor press down arrow and exit buttons simultaneously, until the three LED’s start flashing/Toggling then release the buttons.

After the recovery is done, 8888/Scan will be displayed.

 

DSD 720, 720i

 

Reset the decoder as follows:

 

Press the Power on/off and TV/Audio buttons simultaneously.

Decoder will display dL, as soon as the display shows 1 and scrolling cursor press TV/Audio and P- simultaneously until the three LED’s start flashing/Toggling then release the buttons.

Decoder will display scan.

HD PVR Decoder 4 Tuner (also fixes continuously reboots,)

  • Remove the LNB cable
  • Boot up the decoder
  • Press the TV guide button for about 5 seconds
  • Press Exit then OK, this will take you to a Green screen
  • If you are prompted for a pin code, use 1649
  • Reset the “Factory Default”
  • Press ok and then reconnect the LNB cables.

If the procedure does not work, it might mean the decoder is faulty.

 

HD PVR 2 Tuner

  • Press the TV guide button for about 5 seconds
  • Press UHF then Play/Pause button, this will take you to a Green screen
  • If you are prompted for a pin code, use 1649
  • Reset the “Factory Default”

At times it will be necessary to also format the harddrive. However, it is important to NOTE that all the information stored on the decoder will be lost.

 

 

 

 

 

Source: Multichoice Africa Installers


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