Most people sometimes complain of late IUC account re-activation after renewing their GOTV cable subscription. Most times all they see on their television screens are error E16(you are not enabled to view this channel or your account has been suspended).
This is a technical difficulty from your cable provider but not to worry because I’m going to show you How To Fix GOTV Several GOTV activation and subscription issues and also some tips to avoid having this problem in future.
How To Solve GOTV Subscription Activation Problem
Gotv Reset for subscription activation after payment can now be easily done via Online and via SMS by subscribers who experience delays in account activation.
And also from time to time, you may come across some errors and you will be presented with some error codes. You need to clear those errors before you can proceed with any operation you are carrying out with your decoder.
To clear these error codes, simply Send RESET (IUC number) to 4688
Example: if your IUC number is 123456789 send RESET 123456789 to 4688
The response after sending this message is very quick. Your subscription will be activated immediately. The short code is supported on all GSM networks in Nigeria.
You can also solve GOTV late re-activation error problems online by visiting the self service portal. To do this go to eazy.gotvafrica.com and follow the instruction carefully.
To avoid having Gotv subscription reactivation issues, it is advised you ensure your decoder is switched ON when making your payment.
How to check the due date of your Gotv Account
Type: Due (IUC number) to 4688. e.g due 4251678290 to 4688. You will receive a reply like this. Hi (your name) the amount of balance is due on (date of due).
Also Read: Solution to Gotv Decoder Software Upgrade Issues.