Steps to Report & Solve Fake Proof of Payment in MMM - Nigeria



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Its a shame that some people will try to tarnish the image of such a wonderful donation-exchange community by doing fraudulent activities such as uploading a false proof of payment(POP). The issue of Fake Proof of Payment in MMM Nigeria is becoming very rampant.

Therefore In this post, I'm going to provide a solution to the problem of Fake Proof of Payment (POP) in MMM Nigeria.


If your sender has uploaded fake bank receipt or payment screenshot, wait for 48 hours first, after this the half mark green circle changes to Question Mark (?), then simply follow the step below;

1. Click 'Funds are NOT Received'.

2. Go to your Bank to collect Bank Statement for the period under review (stamped and sealed).

3. Open the ORDER chat box (Message) that is above the details button of the ORDER.

4. Make a complain explaining the situation with accurate information, then attach your official bank statement from the order creation date till the current date to confirm that payment was not received.

5. Now click Send.

This problem is investigated only by the CRO. The CRO accept ONLY official documents to confirm or cancel an order. Therefore, you need to provide your stamped bank statement in the ORDER CHAT BOX.

Also go to Support and make a complain using these same step.



Now wait for Support/CRO team to act on your complaint.






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64 comments:

  1. Thanks for this....someone just tried that with me by uploading false teller, Thanks again!

    ReplyDelete
    Replies
    1. You are welcome sir, Pls don't forget to LIKE or Share this post.

      Delete
    2. Hello can somebody Help me here.. Something strange happens on my PO.. since last year a woman upload fake proof of payment for me the sum of 62,000 Naira and today will make it 46days. I have wrote to the support with every necessary documentsuch as my bank statement dated and sign.. yesterday I tried to get hep from my PO and they are saying the maximum withdraw for me is 105,000 while I am having 167,000 in my mavro account excluded to the 62k with fake teller... can somebody help me out. this mmm things have being so fraustrating

      Delete
  2. Pls someone refuses to confirm payment. What do I do

    ReplyDelete
    Replies
    1. Be Patient, If confirmation is not done in 48 hours the case will be reviewed by the CRO Team. And as long as you've uploaded your proof of payment, you have nothing to worry about.

      Delete
  3. what if the bank sent a statement of account directly to ones mail without stamping. will this be considered

    ReplyDelete
    Replies
    1. Uzoamaka NO!, It must be stamped. You have to go to your bank.

      Delete
  4. Pls I requested to get help on the 24th d person they matched 2 pay me uploaded a fake proof of payment, I didn't get any alert and I also tried 2 call but d digits of his phone number is incomplete. I have written to support and CRO wit bank statement uploaded and all but their response is that my case has been solved but I have not been matched wit another person to pay me. What should I do?

    ReplyDelete
    Replies
    1. Be patient. You will be matched with another member. This may take sometime

      Delete
  5. please i requested help on the 24th pf nov also but the person uploaded a fake proof which was totally not in correlation with my bank i habe written to support about this and it's three days now, not even a reply from them, please what else do i need to do??

    ReplyDelete
    Replies
    1. Don't only write to support, use the order chat box and follow the instruction given in this post. It will take a while but the case will be resolved eventually.

      Delete
  6. I have over 10 accounts I am managing for people, three people made payments today and brought the tellers to me,somehow, I mixed them up on my phone and uploaded the wrong ones tk an account that the owner hasn't even made a deposit, how do I delete these wrongly uploaded tellers

    ReplyDelete
    Replies
    1. Unfortunately, You can not delete an uploaded document. Try explaining to the CRO and Guiders using the message box.

      Delete
  7. Pls I requested to get help on the 1st of December d person they matched 2 pay me uploaded a fake proof of payment, I didn't get any alert and I also tried 2 call but she's not responding to me. I have written to support and CRO (no bank statement because my bank branch is not where I am)but their response is that my case has been solved but I have not been matched wit another person to pay me. What should I do?

    ReplyDelete
    Replies
    1. You need to Upload your Stamped bank statement in the Order Chat box and make a complain there. If not, you may be seen as the guilty member for not confirming a payment.

      Delete
    2. pls what date for the bank statement is it the same date he uploaded he fake one?

      Delete
    3. From the week the order was made, to the date you submitted the statement to CRO.

      Delete
  8. What I don't get is why support keeps writing ur request has been closed since ur case has been solved or u haven't replied to mmm support service 4 7days. Meanwhile the case has not been solved because I have not been matched with another person

    ReplyDelete
    Replies
    1. There is no doubt that MMM has a poor support system, I guess this is due to the population. Has the CRO or guiders replied in the order box?

      Delete
    2. No they have not replied yet. What do I do pls?

      Delete
    3. Wait for the Guiders or CRO to respond in the Order chat box.

      Delete
  9. I'm having the same problem . I PH and uploaded a teller and called the reciver and his said he got the alert but he cannot confirm me because according to him he was block and cannot get access to his PO. I have written to support and click disturbing them in the msg box but no reply. Is it possible for the receiver to confirm me once they unblock him?

    ReplyDelete
    Replies
    1. Yes it is. But it may take days before they unblock him.

      Have you tried asking the receiver to refund your money?!

      However, If the receiver fails to confirm, the CRO will confirm your payment. But this may take a while.

      Delete
  10. Have been waiting on CRO's decision for 15 days now regarding fake pop. Followed every directed step. Is this wait normal?

    ReplyDelete
    Replies
    1. Its sad but due to the number of pending issues, it may take a while before they answer you. This is one problem most MMM nigeria participants are currently experiencing.

      Delete
    2. I have been paired after 16 days. Thanks guys. I almost gave up by confirming the payment in did not receive.

      Please be aware fake POP user Oyindamola Onifade. This one of the Nigerians that do not encourage this nation.

      Delete
    3. Please beware of Oyindamola Onifade.
      This person uploads fake POP.

      Delete
  11. I av same problem of fake payment upload I got my statement from my bank by mail it was clearly written there that is computer generated and doesn't require signature this will make it a week I wrote to CRO no response am worried

    ReplyDelete
    Replies
    1. CRO only accepts stamped bank statement.

      When they eventually reply you. Your online bank statement may be rejected and your case might be judged in favor of the other participant.

      Delete
    2. I used electronic copy. No stamps. I have been paired after excruciating fake POP experience

      Delete
  12. An supposed to get help by 29th of November, uptill now beung 6th of Dec, they havnt matched me.....

    ReplyDelete
    Replies
    1. Your account might be under moratorium.

      Delete
  13. I reported an issue to support and CRO of someone who uploaded fake payment advice. This went on until the dude did the right thing but after the payment period given on the plaform. I confirmed his payment on the platform. few days later, i was blocked with the message your personal account is blocked. i have written serverally to support narrating the issue but each time i get the message ”my problem has been accepted for solution”. this is the seventh day now. What do I do?
    Thanks.

    ReplyDelete
    Replies
    1. The support service in MMM Nigeria can be very terrible at times. Write again. If possible call your guider to intervene.

      Delete
  14. Pls, I was paired to split my money to four persons. In order words,i provided help for four people yesterday. Three persons have confirmed my payment while one has not. I have been calling her as well as her guilder's numbers but none is available or connecting. What do I do? If u refer me to anybody pls include the link I can get in touch with the person. Thanks so much

    ReplyDelete
    Replies
    1. Do nothing, Just wait, after 48 hrs if she hasnt confirmed it, there will be a question mark on the order box, Now write in the message order box saying that you have paid, then wait for the CRO to judge. She will be blocked and you will be confirmed

      Delete
  15. I was paired with 3 persons made payment to the 2and the 3,second confirmed me,l couldn't upload the teller of the 3rd before time up due to network, while the first brought in another acct number and l clicked on I refused to pay and l gave my reasons,only for me to later discovered l have been blocked, what do l do because l have written to support team and up till now l have not received an answer and is up to a week,l have an order on this Acct that have not been made.thks

    ReplyDelete
  16. BEWARE of Oyindamola Onifade, a fake POP user. Oyindamola Onifade does not pay.

    ReplyDelete
  17. this fake telllr issue is tiring...same with me...written to support even included bank statement and all...but theyy say my issue has been closed...dunno what to do

    ReplyDelete
  18. Same with mine, am still on the matter
    May God help us from dis fake pop user.

    ReplyDelete
  19. how long do you have to wait after lodging the complain in the order chat box?

    The person matched with me uploaded a sheet of paper and just wrote with pen amount he was supposed to pay. He told me he is not paying any one since he was asked to pay in bitcoin and did not pledge in bit coin. Now, am stuck. I have written and still waiting on action.

    ReplyDelete
  20. Please how long does it take to resolve this issue of false POP from the time you lodge complaint in the order chat box? Am is that situation, I have lodge complaint and yet to get resolution

    ReplyDelete
    Replies
    1. Be patient . CRO will attend to you soon.

      Delete
  21. They have matched me with client and he didn't confirm the teller since 6st of dec 2016 what should like do

    ReplyDelete
  22. They have matched me with client and he didn't confirm the teller since 6st of dec 2016 what should like do

    ReplyDelete
    Replies
    1. Complain to the guider using the message order box.

      Delete
  23. pls i requested payment on d 6th of dis month and i was merged with someone who didnt pay me but uploaded fake prof of payment and i hv called him but he said dat he is sorry and dat he cudnt get d money he was expecting so wat do i do

    ReplyDelete
  24. i was merged with someone to pay me on d 6th which he didnt and uploaded fake prof of payment, i have called him but he said he cant pay me cus he was expecting money which he didnt get.

    ReplyDelete
    Replies
    1. No problem. He will be blocked and u will be matched with someone else

      Delete
  25. I was matched to pay a person whose account name is incomplete like(Daniel o.o) which the bank refuse to accept my payment, until I provide Atleast one of the initial. Due to limited time, I uploaded a picture because his number was not going through and his guider. I went to the bank the next day and beg the cashier which she help me out with one of the initial(Daniel oseh o.) And have made payment but he refuses to confirm it. And I have written to the support and uploaded my teller but no reply yet. Pls what should I do?

    ReplyDelete
    Replies
    1. Write a complain in the message order box. After 48 hours the Green mark will turn to a question mark and then CRO will come and confirm your payment

      Delete
  26. pls mr strider. are u saying it took in total 16 days from when you got help, for you to be matched with someone else?. Please help also how many times did u write to support. Thanks

    ReplyDelete
  27. hello Mr strider, please are you saying that you were matched with someone else in 16 days right from the day you got help. please how many times did you also write to support. please share some useful tips and advice concerning the fake Pop issue. thanks

    ReplyDelete
  28. One of the participants paired with me uploaded a fake teller, I immediately wrote on the order message box that she uploaded a fake teller, cos it was very clear. She was to pay me a hundred thousand and she uploaded a fake screen shot of 20k. The follow morning I called her, she apologized and since then her phone has been switched off. I av uploaded my stamped bank statement to the order message box backed up with little epistle. Pls what next I'm I suppose to do cos I wrote to support and they said my case has been closed

    ReplyDelete
    Replies
    1. You took the right decision, now wait for the CRO to block the person and match you with someone else.

      Delete
  29. Just when CRO replied after 2wks to tell me 2 upload my bank statement from d day I was matched till the day they replied me. Making it d 2nd bank statement I was getting d fool that was matched to pay me finally paid after 2wks and called on d phone dat I shud confirm and also wrote in d message bank dat I shud confirm him. I was so mad, if not 4 the money I had in d account I wudnt have done so. All d stress, bank charges for printing 5pages twice very annoying.

    ReplyDelete
    Replies
    1. Thanks for your feedback. Good to know CRO finally came to your aid.

      Delete
  30. Good evening.. I am member of MMM i was matched to pay 8 participant which i paid and 2 of them refused to confirmed me.. and one of the two was asking me to pay into another account details apart from the one that i got from the order.. i explained to him that the money has been paid already but he refused to confirm my pay payment since then.. i wrote to support and also on the order message... attached my payment proof to them but i got no response from the CRO for the past 2 weeks now..
    what is the solution please.. ??

    ReplyDelete
    Replies
    1. Pls don't pay into an account that is not listed in the order box.

      Just be patient. For now the system has PAUSED and Frozen Mavros for 30 days COUNTING From the day you PH. But the CRO will still solve your case.

      Disregard any rumors that MMM Nigeria has crashed

      Delete
  31. Someone who was suppose to PH to me did not meet the time line. CRO has cancelled the other but I still have not being rematch with another person. Can I cancelled my RH Completely pending when this freezing thing will end

    ReplyDelete
  32. Pls i was merged to be paid but the person uploaded fake pop, so i got my statement of account and uploaded to cro but no reply yet its now 23 days and m soo worried

    ReplyDelete
  33. Somebody uploaded fake teller for me and I have support uploaded my bank statement of account but to my surprised up till now nothing has been done about it pls help

    ReplyDelete

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